Water Gardening Direct Terms And Conditions
Welcome to Water Gardening Direct, your "One-Stop solution" for all your
Pond Equipment, Water Features and Spare Parts.
We hope our site has all the Help and Advice you need, but if not
please feel free to give us a call on 01778 341199
Pond Equipment, Water Features and Spare Parts.
We hope our site has all the Help and Advice you need, but if not
please feel free to give us a call on 01778 341199
or click here to order or download our FREE Brochure
About Us
| Water Gardening Direct are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Water Gardening Direct Hards Lane Frognall Deeping St. James Peterborough PE6 8RL UK Mainland Phone: 01778 341199 Fax: 01778 341188 Email: sales [at] watergardeningdirect [dot] com VAT Registration Number 737 9394 80 |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payments in pounds stirling. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Delivery Schedule We deliver your order right away. We will normally send your order to you in 5 business days . International orders are generally received in 7 - 10 days. |
| Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. <All of our products come with full manufacturers guarantees.> |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01778 341199 (International +44 01778 341199) or fax us on 01778 341188 or write to us at Hards Lane Frognall Deeping St. James Peterborough PE6 8RL UK Mainland |
| Privacy Policy Water Gardening Direct do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
Customers Reviews
Why Buy From Us
| FREE Delivery for Orders Over £50 (Uk Mainland excluding Highlands and Islands of Scotland) |  |
| 1000's of Happy Customers | |
| 1000's of Products in Stock | |
| Free Help and Advice from our Experienced Technical Staff | |
| Over 20 Years Mail Order Experience | |
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